FAQ

FAQ

How do I cancel an order?

Please reach out to customer service as soon as possible. Our team will do the best they can to catch this in time. There is only a short period of time before an order is confirmed.

How do I change an item or size after I placed my order?

Please reach out to customer service as soon as possible. Our team will do the best they can to catch this in time. There is only a short period of time before an order is confirmed.

How do I return or exchange my item/items?

We accept exchanges for item, size or store credit. 

Can I return my order for a refund?

We only accept exchanges for item, size or store credit. 

Do I have to pay custom fees?

All international customers are subject to pay for any additional fees. We are unable to estimate these costs at checkout.

How do I know when the next restock is?

Please sign up for our Newsletter at the bottom of the page for information on all upcoming restocks.

I never received my order. Can you resend it?

Once an order has left our warehouse, we will not be able to assist with lost, damaged, or stolen packages.

Can I add a discount code to an existing order?

We cannot add a discount code to an order that has already been placed.

Contact

Please reach out to the below email for any questions.
support@pricegoddess.com